Shipping
Do you ship outside India?
We only ship within India. Please sign up to our newsletter for future updates regarding shipping in your country.
How much time does it take for shipping?
Please check our shipping policy here.
Products
Are these products for all hair type?
Our Right Ringlets leave-in Conditioner can be used on all hair types including straight hair. Right Ringlets Curl Defining Gel is for naturally wavy and curly hair type.
I have straight hair, will these products make my hair curly?
If you have naturally straight hair then our products will not turn your hair into curly.
Payments
My Transaction has failed but money is debited from my account. What should I do?+
The amount will be auto refunded within 48 hrs. Kindly check your customer dashboard to see the status of your refund. Refunds into bank usually takes 3-5 business days to reflect in your bank account. Please drop us an email too at care@ashbabotanics.com for the follow up.
My money is debited (payment successful) but I did not receive order confirmation?
Typically, network failures lead to such situations. Worry not, your money and orders are safe with us. Please drop us an email at care@ashbabotanics.com with your transaction reference number and we will resolve it as soon as possible..